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Authenticity Guarantee

Are the keys purchased on Vgswap official and genuine?

We hereby promise you that all Steam, Ubisoft, Origin game keys, and gift cards purchased on Vgswap are official genuine products. We require all sellers to ensure the legality of their product sources and provide proof when necessary. Vgswap refuses to sell any pirated, cracked, or falsely advertised products.


Is it safe to purchase Steam accounts or other account-type products on Vgswap?

All account-type products listed on Vgswap are brand-new accounts that have not been used by anyone else. We require sellers to be able to modify the necessary security information when selling accounts. If you find any usage traces on the account-type product you purchased, please contact the seller immediately to apply for a refund. If you find a seller selling shared accounts or accounts that cannot modify necessary security information, please apply for a refund and report it to Vgswap.


How can I confirm that the Steam, Ubisoft, Origin products I purchased are genuine?

This is mainly reflected in the usage; official keys activate without any auxiliary tools, just enter them directly into the official client to activate the purchased product. For example, for a game key on the Steam platform, you will receive a product activation email after activation.


Is it normal to receive a link asking me to log into my Steam account to receive a game when purchasing a Steam game?

This is because some games on Steam are distributed in the form of Steam gift links, which will be explained in the product delivery type. However, please note that the official Steam link usually starts with: https://store.steampowered.com/account/ackgift/. If the link does not start with this, please contact the platform to confirm."

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